Terms of Use

Last Updated: 28 October 2026

Welcome to Business Optimization Team (B.O.T). These Terms of Use govern your access to and use of our website, https://botinit.com, and the information and services presented on it.

By accessing or using our website, you agree to these Terms of Use. If you do not agree with any part of these terms, please discontinue using the website.

1. About BOT

Business Optimization Team (BOT) provides digital, technological, creative, and business support solutions, which may include:

• Website and web application development
• Mobile application development
• Custom software development
• UI/UX design and graphic design
• Motion graphics and digital content creation
• Digital marketing, social media management, SEO, and ASO
• E-commerce store setup, marketplace management, and product cataloguing
• AI assistants, AI-powered solutions, and content generation
• IVR systems, business communication, and workflow automation
• IoT solutions and other technology-related services

The availability, scope, pricing, and delivery of individual services may vary depending on the project, client requirements, and agreed terms.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

• Use the website for unlawful, fraudulent, deceptive, or malicious activities.
• Attempt to gain unauthorised access to our website, systems, servers, or data.
• Introduce viruses, malicious code, or other harmful technologies.
• Interfere with the website’s functionality, security, or availability.
• Submit false, misleading, abusive, or unlawful information through our contact forms or communication channels.
• Copy, scrape, reproduce, or commercially exploit website content without authorisation, except where permitted by applicable law.

We reserve the right to take reasonable measures to protect our website and business against misuse.

3. Information on the Website

The content published on our website is provided for general informational and business purposes.

While we make reasonable efforts to keep information accurate and current, we do not guarantee that all descriptions, service details, availability, prices, timelines, or other information will always be complete, accurate, or up to date.

Any information provided on the website does not constitute a binding offer unless expressly stated otherwise.

4. Enquiries and Communication

Visitors may contact BOT through website contact forms or the WhatsApp widget.

By submitting an enquiry, you agree to provide information that is accurate to the best of your knowledge and that you are authorised to share.

Submitting an enquiry does not automatically establish a client relationship, create a contract, guarantee service availability, or obligate BOT to accept a project.

Any proposal, quotation, scope of work, or service commitment will be subject to its stated conditions and, where applicable, a separate written agreement.

5. Services, Quotations, and Project Agreements

Specific services may be governed by separate proposals, quotations, statements of work, contracts, invoices, or service agreements.

These documents may define:

• Project scope and deliverables
• Fees, payment schedules, and applicable taxes
• Timelines, milestones, and dependencies
• Revisions, maintenance, and support
• Intellectual property ownership and licensing
• Confidentiality and data handling
• Cancellation, termination, and refund conditions

Where a separate written agreement applies, its specific provisions will govern the relevant engagement to the extent of any inconsistency with these general Terms of Use.

No project should be considered confirmed solely because an enquiry has been submitted or an informal discussion has taken place.

6. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, branding, logos, designs, layouts, and other original materials, is owned by BOT or used with appropriate permission and is protected by applicable intellectual property laws.

You may view and use the website for personal, informational, or legitimate business-enquiry purposes.

You may not reproduce, distribute, modify, republish, commercially exploit, or create derivative works from protected website content without prior permission from the relevant rights holder, except where permitted by law.

Intellectual property rights relating to client projects, software, designs, source code, AI-generated deliverables, and other commissioned work will be determined by the applicable project agreement.

Third-party trademarks, logos, platforms, and product names remain the property of their respective owners.

7. Client Materials and Responsibilities

When providing information, documents, images, logos, content, software, or other materials for a project, you represent that you have the necessary rights or authorization to provide and use those materials for the intended purpose.

You are responsible for the accuracy, legality, and suitability of materials you supply, as well as obtaining any permissions required for their use.

BOT may decline or suspend work involving materials or requests that appear unlawful, infringing, deceptive, or inconsistent with applicable legal requirements.

8. AI, Software, and Technology Services

BOT may offer AI-powered tools, chatbots, automated workflows, software applications, IoT systems, and related technology services.

The performance and availability of such services may depend on third-party platforms, APIs, hosting providers, hardware, internet connectivity, and other external factors.

Unless expressly agreed in writing:

• AI-generated outputs may contain errors, omissions, or inaccuracies and should be reviewed before being relied upon.
• Software and automated systems may require maintenance, updates, testing, or configuration changes.
• Third-party platforms and services are subject to their own terms, policies, availability, and pricing.
• No particular business outcome, ranking, revenue, conversion rate, or technical result is guaranteed solely by using a BOT service.

Clients are responsible for evaluating the suitability of technology solutions for their intended use and for maintaining appropriate human oversight where necessary.

9. Third-Party Platforms and Links

Our website or services may reference or link to third-party platforms, including WhatsApp, hosting services, software tools, marketplaces, and other external websites.

These services operate under their own terms and policies. BOT does not control or guarantee the availability, security, accuracy, or practices of independent third-party services.

Your use of third-party platforms is at your own discretion and subject to the terms applicable to those platforms.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we handle personal information submitted through our contact forms, WhatsApp widget, and related website interactions.

You can review the Privacy Policy on our website.

11. Limitation of Liability

To the extent permitted by applicable law, BOT shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from the use of, or inability to use, our website or reliance on general website information.

We do not guarantee uninterrupted, error-free, or continuously available website access.

Nothing in these Terms of Use excludes or limits liability where such exclusion or limitation is prohibited by applicable law, or affects any rights that cannot legally be waived.

Liability arising from a specific client engagement will be governed by the applicable agreement and relevant law.

12. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms of Use, or your infringement of another party’s rights.

This provision does not apply to the extent a claim results from BOT’s own unlawful conduct or where applicable law prohibits such allocation of responsibility.

13. Suspension and Restriction of Access

We reserve the right to restrict or suspend access to our website where reasonably necessary for security, maintenance, investigation of misuse, or compliance with applicable law.

Where appropriate and legally permissible, we may take reasonable steps to address violations of these Terms of Use.

14. Changes to These Terms

BOT may revise these Terms of Use from time to time to reflect changes in our website, services, business operations, or legal requirements.

The updated version will be published on this page with a revised “Last Updated” date. Continued use of the website after updated terms are published constitutes acceptance where such acceptance is recognized under applicable law.

Any separate client agreement will continue to apply according to its own terms.

15. Governing Law and Jurisdiction

These Terms of Use shall be governed by the laws of India.

Subject to applicable law and any valid agreement between the parties, courts of competent jurisdiction in West Bengal, India, shall have jurisdiction over disputes arising from these Terms of Use.

Nothing in this section restricts any mandatory legal rights or jurisdictional protections available under applicable law.

16. Contact Us

If you have any questions regarding these Terms of Use, please contact:

Business Optimization Team (B.O.T)

Website: https://botinit.com

Email: team@botinit.com

These Terms of Use are intended as general website terms and should be reviewed against BOT’s actual business structure, service agreements, and applicable legal requirements before publication.